FREQUENTLY ASKED QUESTIONS

Asked Questions

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Discover reliable CCTV solutions now! As a leading supplier, we prioritize your security. From top-quality cameras to advanced systems, our experts are here for you. Trust our expertise for peace of mind. Contact us today and experience the difference!

Global Questions

Yes, we support sample order for customer to test before bulk order place with client paying for the basic sample cost and shipping cost..

For sample order: 3-5days, for bulk order: 15-20 days. The specific delivery time depends on the items and the quantity of your order.

No MOQ limit for sample order. For bulk order with customized service, there will be MOQ limit, which we can discuss by case.

For sample order, usually we schedule shipment by DHL, Fedex, UPS or TNT.
For bulk order, usually we schedule shipment by air, by sea or by train, and client appointed forwarder and shipment is accepted.

Our standard warranty is 1 years, and we agree to extend warranty period with reasonable cost.

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Payment Questions

For after-selling service, we will offer free technical training, 24/7 online technical support, and product return for fix service.

Yes, we are professional OEM/ODM manufacturer and can meet all customized services.

Generally, we pack our goods in neutral color boxes and brown cartons. We can also support to design and print your logo on box and carton.

Usually T/T before delivery. We can accept PayPal and West Union for sample order as well.

Yes, we have 100% test before deliver.

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